Get in Touch
We're here to help you succeed in your investment journey. Reach out to us with any questions, feedback, or support needs.
Email Support
Get help with your account, technical issues, or general questions
support@balancedinvestorclub.com
24/7 response within 24 hours
Live Chat
Chat with our support team in real-time
Available in app
Mon-Fri, 9 AM - 6 PM EST
Business Inquiries
Partnerships, enterprise solutions, and business development
business@balancedinvestorclub.com
Response within 48 hours
Premium Support
Priority support for Pro and Advanced subscribers
premium@balancedinvestorclub.com
Response within 12 hours
Barcelona, Spain
Carrer de Mallorca, 401 08013 Barcelona, Spain
New York, USA
123 Wall Street New York, NY 10005, USA
Email support is available 24/7 with responses within 24 hours.
How do I upgrade my subscription?
You can upgrade your subscription anytime from your account settings or by contacting our support team.
Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your personal and financial data.
Can I cancel my subscription anytime?
You can cancel your subscription at any time from your account settings with no cancellation fees.
Do you offer refunds?
We offer a 30-day money-back guarantee for all new subscriptions. Contact support for refund requests.